New: AI voice-to-issue in 5 secondsSee how it works

From "it's broken"
to a real ticket.
Just say the word.

Snappa turns a 15-second voice note into a structured issue, complete with a 30-second session replay, console logs and network telemetry. No more "the button doesn't work."

See it in action
Capturing
"The checkout button
breaks on mobile."
New ticket #4821Replay 0:30
Replay
Console
Your voice note

"The checkout button breaks on mobile"

0:05 · transcribing
Why Pinpoint

Why teams trade their bug threads for Snappa

Bug threads lose context. Screenshots lose the environment. Snappa captures the voice, the replay and the telemetry, so a ticket arrives ready to reproduce, not ready for a follow-up call.

See what's captured

Speak it, don't write it

Clients leave a 5-second voice note. AI turns it into structured text, so vague reports become clear, actionable tickets.

Telemetry on autopilot

Every report ships with a session replay, console and network logs. No more guessing the reporter's environment.

Built for non-technical reporters

Clients and QA click where it hurts and talk. No dev tools, no screenshots, no jargon required on their end.

Lands in your tracker

Push to Jira, Linear or GitHub with full context. Status flows back to the reporter automatically when it's fixed.

What you get

Every report, fully loaded

A voice note is just the start. Each report arrives with replay, logs and metadata, so your devs never ping a client for context.

"The button breaks
on mobile."

Voice to text

Audio

A 5-second note, transcribed and structured.

Session replay

Replay

30 seconds of exactly what happened.

Dev telemetry

Metadata

Console, network and system context.

The difference

Reports your devs can act on.

Most bug tools capture a screenshot and hope. Snappa captures the voice, the replay and the telemetry, so a ticket arrives ready to reproduce, not ready for a follow-up call.

Voice-first reporting

Clients talk, not type. Five seconds of audio beats five paragraphs of guesswork.

Real telemetry, not vibes

Console errors, network calls and system info ship with every report, automatically.

Two-way tracker sync

Push to Jira or Linear and status flows back to the reporter when it's fixed.

Cream

Terracotta

Olive

Ink

Type specimen

Fraunces display.

Inter for body, nav and eyebrows. A pairing chosen for warmth and legibility, not novelty.

VoiceReplayTelemetry
Pricing

Simple, like a good report

Start free, upgrade when you scale. No seat math, no surprise overages, cancel anytime.

Solo

For freelancers triaging client feedback.

$0forever
  • 1 project
  • 10 reports / month
  • Voice + screenshot
  • Email support
Start free
Most popular

Team

For dev shops shipping for clients.

$24/ month
  • Unlimited projects
  • Session replay + telemetry
  • Jira & Linear sync
  • AI voice-to-issue
  • Priority support
Start 14-day trial

Agency

For agencies managing many clients.

$79/ month
  • Everything in Team
  • Shared workspaces
  • SSO & audit logs
  • Data residency
  • Dedicated support
Talk to us
FAQs

Frequently Asked Questions

Everything else lives in our docs. Still stuck? Talk to a human we answer in minutes, not days.

View Docs

Ready to kill the vague bug report?

A 5-second voice note becomes a ticket your dev can reproduce. Your first report is free, and ready in under a minute.

See how it works